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Our Pay By Performance Promise

It means you get to grade our maids. After each cleaning, you have the opportunity to rate their work on a scale of 1 to 10. Your rating alone determines the compensation level for the Two Maids assigned to your home.

 

This performance-based approach encourages excellence and is the primary reason why are customers prefer us. You have a say in what we pay. Take a minute of your time to evaluate them and enjoy giving our team members 5 stars for a job well-done.

What does it mean?
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✅ How It Works

After every cleaning, we ask you to fill out a quick, 6-question rating survey. Your answers directly impact how much the cleaner gets paid.

Survey Questions📋 You Rate From 1–10

1. Punctuality

2. Professionalism & Friendliness

3. Followed Your Instructions

4. Satisfaction with the Clean

5. Communication/Responsiveness

6. Would You Recommend Us?           

💵 Why It Matters

  • High Scores = Top Pay for the Cleaner
    Your cleaner earns the highest rate when they consistently earn 10s across the board.

  • Low Scores = Performance Review & Support
    If someone scores low, we step in to address it immediately—either with coaching or reassignment.

  • No More Guesswork
    You never have to worry about who's coming to your home. Every team member is accountable, every time.

🤝 What It Means for You

  • You’re not just getting a clean home—you’re getting accountability.

  • Your opinion doesn’t get filed away—it directly shapes our service.

  • You help us reward excellence and keep only the best on the job.

✨ Help Us Keep Standards High

Every rating you give helps us grow, improve, and maintain a top-tier team. It only takes 30 seconds—and it makes a huge difference.

🔁 Feedback Loop That Works

  1. You rate the cleaner after each visit.

  2. We review performance regularly.

  3. High scorers get rewarded. Underperformers get support—or replaced.

  4. You always get a cleaner who cares.

💬 Still Have Questions?

We’re happy to explain more. Just contact us or speak to your customer care rep.

 

 

 

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